Grocery Gateway Reviews

It has been a week, sent 4 emails and no response. So lets do this here so everyone can read it. Missing the following Dempsters banana chocolate chip bagels $3.79, Club house sweet & sour dipping sauce mix $1.79, M7Ms peanut chocolate candy pouch $5.19, Dare realfruit gummies $2.29. Never received these items, paid for them, not out of stock so where are the rest of my groceries Grocery Gateway? You have the worst customer service ever.

The delivery driver of my last two orders was nothing short of lazy and incompetent. Rather than delivering to my lobby per the company's COVID-19 protocol, he made me go outside and walk past the next building to look for him! Then, GGs "customer service" rep was totally patronzing when I called to complain. I have a disability and REFUSE to be treated in this manner. Besides, GG is ultra expensive. Do yourself a favour and use another grocer..

Grocery Gateway is expensive and for paying top dollar they consistently deliver garbage produce, dented cans, expired or near-expired products and when you call to complain, they refuse to ever give a refund, after arguing with the customer service rep you MIGHT be offered an online store coupon... which means you have to place another minimum $50 to redeem what might be a $10 coupon which means you'll have to endure the whole receiving garbage all over again. They are by far THE ABSOLUTE WORST grocery delivery in Toronto and I have used EVERY grocery delivery service. Walmart grocery delivery is infinitely better - and a lot cheaper - then them! They should be ashamed of that - being outdone by Walmart.